Money talks

You know what really chaps my ass crimson?*

When people who are serving me cannot be bothered to say thank you, especially when I have just thanked them. Twice this happened today – once at McDonalds (shut up – I had a brutally stupid meeting that lasted four hours with no break and I was hungry and grumpy and still had to go back to work and do stupid stuff) and once at the pet food store.

Now call me crazy, but I am supporting your job by buying what your business has to offer, and I think a simple ‘thank you’ at the end of the transaction is not that much to ask!

It simply reiterates for me why I am refocusing my staff on 100% awesome customer service. I’m lucky in that I’m not concerned about the security of my job, but when people have options as to where to spend their money**, they are going to go where they feel appreciated. I want them to have that happy feeling when they walk out my door.

* Speaking of asses chapped crimson, I nostalgically sighed when I wrote that. I don’t remember how long it’s been since I had my ass chapped crimson, but I know it’s been a looooong time.

** Speaking of options as to where to spend your money – fyi that Linen ‘n’ Things is closing down, probably by the end of the month. I’m planning on hitting them up this week to see if they have any sales going on.

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